Sudlersville Middle School

Where All Students Achieve

Chromebook Tech Help

Having Problems with your Chromebook?

Chromebook issues can be very frustrating. However, sometimes there are simple steps that you can take to fix the problem at home. The following documents and videos may help you. Very often doing a hard reset, updating your Chromebook or clearing the cache will correct the problem. If you continue to have an issue even after trying these "fixes" contact Ms. Salsbury for additonal help.

Chromebook Help

QACPS Chromebook Help Page
Comtek, the QACPS IT Department, provides a wealth of information about your Chromebook. Setting up your wireless, Chromebook settings, keyboard shortcuts and much more.

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How to do a Hard Reset of your Chromebook

This is the first thing you should try when having problems with your Chromebook. This will reset your touchpad and other hardware. Follow these very simple and quick steps.

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Updating Google Chrome

If your having problems with applications like Chrome browser, Google Meet or Schoology try updating your Chromebook. This video by Mrs. McNiece will show you how.

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Clearing the cache on your Chromebook

Video by Mrs. McNiece on how to clear your Chromebook cache.

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Using your Chromebook Camera

Need Help with your Camera? This video by Mrs. McNiece will show you how to access your camera and use it to take pictures of your work.

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Notice of Non-Discrimination: The Queen Anne's County Public School District does not discriminate on the basis of race, color, national origin, sex, gender identity, disability, or age in its employment or educational programs and activities. The District is required by Title IX not to discriminate in such a manner. The following persons have been designated to handle inquiries regarding the non-discrimination policies: For Student, Parent and Community Concerns: Brad Engel, Supervisor of Student Support Services, brad.engel@qacps.org, 410-758-2403 For Employment Related Concerns: Mark Farley, Director of Human Resources, mark.farley@qacps.org, 410-758-2403 Queen Anne’s County Public Schools 202 Chesterfield Ave. Centreville, Md. 21617

Sudlersville Middle School

Where All Students Achieve

Media Center

Chromebook Tech Help

Having Problems with your Chromebook?

Chromebook Help

How to do a Hard Reset of your Chromebook

Updating Google Chrome

Clearing the cache on your Chromebook

Using your Chromebook Camera