Chromebook Tech Help
Having Problems with your Chromebook?
Chromebook issues can be very frustrating. However, sometimes there are simple steps that you can take to fix the problem at home. The following documents and videos may help you. Very often doing a hard reset, updating your Chromebook or clearing the cache will correct the problem. If you continue to have an issue even after trying these "fixes" contact Ms. Salsbury for additonal help.
QACPS Chromebook Help Page
Comtek, the QACPS IT Department, provides a wealth of information about your Chromebook. Setting up your wireless, Chromebook settings, keyboard shortcuts and much more.
How to do a Hard Reset of your Chromebook
This is the first thing you should try when having problems with your Chromebook. This will reset your touchpad and other hardware. Follow these very simple and quick steps.
Updating Google Chrome
If your having problems with applications like Chrome browser, Google Meet or Schoology try updating your Chromebook. This video by Mrs. McNiece will show you how.
Clearing the cache on your Chromebook
Video by Mrs. McNiece on how to clear your Chromebook cache.
Using your Chromebook Camera
Need Help with your Camera? This video by Mrs. McNiece will show you how to access your camera and use it to take pictures of your work.